Whether you have a question about your order, need help with a product you purchased, or simply want to share your experience, our support team is ready to assist. We are a small, dedicated team based in London, and we take genuine pride in providing thoughtful, timely responses.
Get in Touch
Email: [email protected]
Phone: +44 20 7946 0958
Hours: Monday to Friday, 9:00 to 17:00 GMT
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Send a Message
Please use the form below to send us a direct message. While we aim to reply within one business day, complex enquiries may occasionally take up to forty-eight hours during busy periods.
Frequently Asked Questions
Before contacting us, you may find your answer in our editorial page, which contains an extensive FAQ section covering usage, care, shipping, and returns. This can often save you time.